Easy Claim & Return
Ship with confidence — we offer reliable parcel insurance claims and return services for damaged or problematic items. Enjoy fast, simple processing with professional support every step of the way, so you can send parcels worry-free, every time.
How to Use the Insurance Claim
1
Fill in Claim Form
SPX Express will then verify whether your claim meets the conditions
2
Notification After Review
You will receive a notification once the verification is complete
3
Claim Payment and Transfer
Approved claim amounts (up to 2,000 THB) will be transferred to your bank account within 7–14 business days
How to Request a Refund/Return
Shopee Parcels
- For parcels ordered through Shopee, you can read more details here.
